Privacy &
service information.

Updated October 12, 2026.

Initial financing inquiries

Our initial financing inquiry collects your selected motorcycle, name, email, phone, ZIP code and estimated down payment. It is sent to Two Wheel Buyers for follow-up and coordination. It is not a full credit application and this form does not perform a credit check or submit automatically to a lender. Do not provide Social Security numbers, bank or card details, dates of birth or identity documents.

Contact messages

The company contact form collects your name, email, optional phone number, subject and message so our team can respond. It is separate from motorcycle service requests.

Your request details

When you submit a service request, we collect the contact and motorcycle information you provide, such as your name, email, phone, dealership, location, VIN, listing, budget, route and notes. We use this information to review your request, communicate with you, prepare a quote and coordinate the service you approve.

VIN lookup

When you enter a complete VIN, it is sent to the NHTSA vPIC service to retrieve available vehicle specifications. The lookup does not provide ownership, theft, accident, lien or title history. You can enter vehicle details manually if data is unavailable.

Collectibles & Antiques listings

Collector advertisements cost $99 USD once per motorcycle for a 30-day publication after review and verified payment. They do not use the standard free launch period or the $9.99 monthly renewal. No automatic renewal is created; another 30-day period requires a separate purchase after expiry. History, originality and restoration notes are seller-supplied and may be published with the approved listing. Review is not an appraisal, authentication, title guarantee or promise of a sale. Payment is collected only after approval when secure checkout is available, and a checkout redirect alone does not activate publication. Refunded or disputed payments can pause publication. Contact TWB with your reference for payment or listing questions.

Standard private listing requests

Each approved private-owner listing receives 30 days free from approval. It pauses after that period unless the seller separately accepts and activates a $9.99 USD monthly subscription for that motorcycle. The subscription renews automatically until cancelled. Cancellation stops future renewals; marking the motorcycle sold hides it and stops renewal. Card details are handled by Stripe and are not stored by TWB. We may send transactional reminders before the free period ends when seller email delivery is enabled. Your private management link grants access to your listing; keep it confidential. Submissions and motorcycle photos are stored for TWB review. Nothing becomes public until approval. Approved listings show your motorcycle details, photos, seller display name and the phone and/or email you explicitly choose to publish. Unselected contact details are kept private for review and communication. Buyer inquiries go directly to the owner; dealer inquiries remain with TWB. No subscription or future paid plan starts through submission. TWB can send a listing summary and private review link to its administrator using a transactional email service. Submitted photos remain in TWB storage and are not attached to those email alerts. Contact TWB with your listing reference to request updates, mark a sale or remove your listing. Removed listings are hidden and their submitted contact details and photos are deleted. A daily hashed network identifier and submission count help limit spam; raw network addresses are not stored in the listing table.

Motorcycle photos

Seller requests can include motorcycle, odometer and VIN photos. These are sent as attachments through our form processor for purchase review. Do not upload identity documents, titles or other personal documents. Supported browsers resize photos locally before sending; selecting a photo alone does not submit it.

Website and inquiry measurement

We attach the landing page, referring website origin and campaign labels, when available, to your inquiry to understand how customers find us. These labels are stored for the current browser session. If Google Analytics is connected, we measure page visits, contact-button clicks and form completion after returning to a confirmation page. Form contents, uploaded photos, VINs, email addresses, phone numbers and location-search coordinates are not sent as analytics event parameters. A contact-button click is not proof of a call or message, and a confirmation-page event is not proof of email delivery or a closed sale.

Form processing

Company contact, service and financing forms are processed by FormSubmit and delivered privately to the Two Wheel Buyers team. Free marketplace listings use TWB storage and a private moderation queue instead of the email form processor. A spam verification step may be provided by the form processor. Information may be processed by the form and email providers according to their own policies. Do not include payment details, government identification, passwords or other sensitive personal documents in the request.

Sharing for an approved service

When necessary to coordinate the service you request, relevant details may be shared with the dealership, seller, inspector or transport provider involved. We do not use the request form to collect payment or subscribe you to a marketing list.

Questions about your information

Contact Contact Us to ask about information you submitted or to request a correction or deletion. Some records may need to be retained for completed transactions or applicable obligations.

Quotes and service availability

A submitted request is not a confirmed booking or an obligation to purchase. Location, access, timing, scope, pricing and service terms are confirmed before work starts. Florida service areas listed on this website describe areas where we accept inquiries, rather than staffed office locations.

Inspection scope

A pre-purchase inspection reflects observations made at the time of the visit and within the agreed scope. It is not a warranty, teardown, title guarantee or guarantee against hidden or future defects. Seller access, safe operation and permission can limit which items are checked; those limitations are documented.

Dealer support

Motorcycle acquisition and brokerage are designed for dealerships. The dealership retains control of the purchase or retail transaction and the related financing, taxes, title, paperwork and disclosures. The proposed $349 brokerage fee applies to verified closed sales under a written agreement defining scope and attribution.

Transport coordination

Routes, transport type, pickup and delivery timing, special loading and carrier coverage must be reviewed and confirmed before booking. Transport is offered within Florida only, with route bases in Miami, Fort Myers and Tampa. Service imagery on this website is illustrative and does not represent a promised fleet, facility, customer or particular carrier. Inventory photos identify the corresponding dealer-listed motorcycles.